Skip to content

Receptionist - State Farm Agent Team Member

Full Time in Akron - OH - 44305

Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency opened in 2014 and is a close-knit team of three who take pride in professionalism, integrity, and strong customer relationships. Before becoming an agent, I spent 26 years with State Farm in various leadership roles across multiple departments, which gave me a deep understanding of the company and how to best serve both customers and team members.I attended the University of Akron, where I studied Political Science. I’m also a military veteran and a big basketball fan. Discipline, teamwork, and commitment are values I carry with me from both my military and corporate experience.I stay involved in the community as an active member of Delta Sigma Theta Sorority, Incorporated, and believe strongly in giving back and staying connected locally. For our team, we offer paid holidays, PTO, health benefits, and licensing reimbursement to support our team’s success and well-being.Our office culture is professional, family-oriented, and fun. We value honesty, integrity, and a strong work ethic. We’re looking for someone who is reliable, people-oriented, and ready to be part of a supportive team environment. If you’re someone who takes pride in your work and wants to be part of a close-knit, professional culture, this could be a great place to grow your career.ROLE DESCRIPTIONEudora Graffaree-Robinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $20.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none