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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Holbert

April 15, 2025

5  out of  5
rating by Andrew Holbert
"Unfortunately I was involved in a total loss at-fault accident last week. Even though I filed a claim via the app the day of the accident, I received a call from Ryann the following day asking if I was feeling okay. Ryann walked me through the whole process, and communicated well and professionally between the claim handler and me. The claim was finalized in less than 48 hours, and I had a rental car for the week. I had the total payout amount hit my bank account in less than 72 hours from initial accident. Less than a week/150 miles prior to the accident, I got all 4 brake rotors and pads replaced, as well as an oil change for $922. After providing this documentation to Ryann and the claim handler, the ACV of my vehicle was increased by $1,000 in less than an hour (amazing - thank you!). To top it all off, Ryann offered for me to send her "a couple options" to check insurance on each one prior to making a purchase. After responding super fast, I was able to consider insurance costs as a factor in my car purchase decision. One text with the information and I had the price. The office is also clean and easy to access. This office clearly knows what they are doing And word of advice from a customer prior with another big insurance company - it ABSOLUTELY matters how customer support is. You should be able to trust your local agent to handle things for you, and this office (and Ryann specifically) has earned mine. Ryann went above and beyond to make sure everything was handled well, and that all my concerns were alleviated. TL;DR: Choose this office for your insurance needs - you won't regret it!"
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Amerlia Vincent

April 8, 2025

5  out of  5
rating by Amerlia Vincent
"I had a great experience with Kyle while signing up for renter’s insurance. He was very helpful and thorough. Would definitely recommend to everyone!"
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Rosa Tate

March 26, 2025

5  out of  5
rating by Rosa Tate
"I had a fantastic experience! Their team was incredibly professional, helpful, and attentive to my needs. They made the process of getting coverage so smooth and explained all the details clearly. I felt confident and supported every step of the way. The customer service is top-notch, and they truly go the extra mile to ensure you get the best service. Highly recommend to anyone looking for reliable and trustworthy insurance, of any sort!"
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Weaponized Bullshit

March 4, 2025

5  out of  5
rating by Weaponized Bullshit
"Great help"
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Donna Walker

February 28, 2025

5  out of  5
rating by Donna Walker
"It was a very comfortable and great experience and I definitely will recommend others."
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Tirah Thompson

September 26, 2024

5  out of  5
rating by Tirah Thompson
"Eudora is experienced a very knowledgeable. She's taught me a lot about insurance."
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L Bunique

December 12, 2023

3  out of  5
rating by L Bunique
"Don’t care for State Farm at all, but Eudora is handling our issue so appreciate that."
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Erika Zink

November 27, 2023

1  out of  5
rating by Erika Zink
"While StateFarm was good insurance dealing with this office was absolutely ridiculous, never updated our address after multiple requests, sent all documents to the wrong address then when I requested documents I need they claimed they didn’t have access to them if I could give less stars I would"
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Sonya Williams

October 10, 2023

5  out of  5
rating by Sonya Williams
"I reached out to Aliyah with State Farm after my old policy with a different company doubled in one year’s time! Yes, I was involved in a small fender bender, doubling was offensive and unacceptable! In only 30 minutes, I was able to secure a policy with State Farm for quarter of the cost! I am grateful for Aliyah McGee, she is smart, kind and efficient!"
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Monik Vinson

May 31, 2023

5  out of  5
rating by Monik Vinson
"I called State Farm yesterday to get a price quote, , I spoke to Courtney who was very efficient and professional. We switched insurance providers and it took less than 30 min total and a great RATE... Thank you Courtney and Thank you State Farm"
We responded:
"Thank you Monik for your review and choosing our office to do business. We sincerely appreciate you. Eudora "
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Natalie Carmack

April 17, 2023

5  out of  5
rating by Natalie Carmack
"Called three differentn independent insurance agencies to get auto insurance quotes and I had to leave a vm on all of them. After waiting for an hour without hearing back I searched again for another agency and came upon State Farm and this particular agency (Eudora Graffaree-Robinson's) and got through by phone on the very first attempt!! I spoke with Aliyah who took all the necessary information and was very polite, professional and answered all of my questions. Happy to say that they are now my new insurance agents!! Looking forward to switching my homeowners from a competing company when it comes up for renewal in the next few months."
We responded:
"Hi Natalie and thank you so much for your review. Our office aim to please. I'm happy that Aliyah took care of your insurance needs. We look forward to working with you as our client. Welcome to the family. Sincerely, Eudora "
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Natalie Johnson

March 30, 2023

5  out of  5
rating by Natalie Johnson
"I received several letters from Eudora Graffaree-Robinson's office State Farm Office. I was with another auto insurance company but decided to give her office a call. I'm so glad that I did! This office is very professional and I'm so glad they continued to mail out the letters. I literally SAVED the letters and it made me reconsider my auto insurance company. I'm so glad I switched! If you are looking for a great rate, professional, compassionate and fair staff; look no further than Eudora Graffaree-Robinson's State Farm Office. This office is exceptional!"
We responded:
"Hello Natalie, thank you for such kind words and review. We appreciate you choosing our office to do business and look forward to working with you. Welcome to our family. Kind Regards Eudora. "
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Adrienne Mcclain

March 23, 2023

5  out of  5
rating by Adrienne Mcclain
"Staff is helpful. Eudora is very informative and approachable"
We responded:
"Thank you Adrienne, for choosing our office to do business. We certainly appreciate you taking the time to provide us a review. Sincerely Eudora "
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De Shawn Partridge

March 23, 2023

5  out of  5
rating by De Shawn Partridge
"Thank you Kourtney for the quick response in handling my insurance needs. Great job💯💯"
We responded:
"De Shawn, thank you for your review. We appreciate your allowing us to service your insurance needs."
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Cindy Blake

March 13, 2023

5  out of  5
rating by Cindy Blake
"Aliyah was very nice and got us exactly what we wanted and needed. She explained it so my husband understood"
We responded:
"Thank you Cindy for trusting our office to do business. We appreciate you. Sincerely, Eudora "
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House of Glory International Church

March 8, 2023

5  out of  5
rating by House of Glory International Church
"Kourtney is very kind and professional and efficient I'm glad i work with her."
We responded:
"Good morning, and thank you for your review. We appreciate it. Sincerely, Eudora "
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Marquise Bankston -DeVaughn

October 7, 2022

5  out of  5
rating by Marquise Bankston -DeVaughn
"I love this office. The staff are very friendly and professional. Whenever I call and speak with Shawnee or Eudora we are on the phone discussing business 1st as usual then we get off track and jump on the personal conversations, thats how comfortable they make you feel,she'll always keep it real and I can be myself. I can't believe I've been with them since 2016 they are family."
We responded:
"Marquise thank you for your review. We appreciate you as a client and family. Eudora"
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Tika Phelps

August 25, 2022

5  out of  5
rating by Tika Phelps
"My agent Graffaree-Robinson was very helpful respectful got me with the right plan that I like with no problem she explained everything I needed to know about life insurance very clean place and I will recommend her to somebody that I know thank you again."
We responded:
"Tika, it was my pleasure to assist you with your insurance needs. We appreciate you taking the time to provide us a review and look forward to working with you."
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Gary Thompson

August 23, 2022

5  out of  5
rating by Gary Thompson
"Very professional and understanding and generous and nice I really loved their service"
We responded:
"Gary, we appreciate you and thank you for allowing our office to service your insurance needs."
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David Arnold

May 18, 2022

5  out of  5
rating by David Arnold
"These guys are so helpful and professional, that I would recommend them to my family and friends. I would recommend them to you too…."
We responded:
"David, thank you for taking the time to provide a review. We appreciate you."
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marisol violeta

May 17, 2022

5  out of  5
rating by marisol violeta
"Eudora and her team are awesome. I appreciate their helpful customer service as they keep me updated on my policies and additional products and services. Keep up the excellent work. 🤗"
We responded:
"Thank you Marisol. We appreciate you"
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Allen Liew

May 17, 2022

5  out of  5
rating by Allen Liew
"Professional. Very quick to respond. Did the job well and exactly as asked. Can’t really ask for anything else"
We responded:
"Allen, thank you so much for providing us a 5 star review. We appreciate you."
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Ready To Work Akron OH

May 11, 2022

5  out of  5
rating by Ready To Work Akron OH
"Wealth of knowledge and expertise"
We responded:
"Thank you for your 5 star review. We appreciate you."
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Ericka

May 11, 2022

5  out of  5
rating by Ericka
"Excellent Insurance Agent Very Well Informed of all of the Services that she provides."
We responded:
"Ericka, thank you for your 5 Star Review. We love having you as a client."
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The Mos

May 11, 2022

5  out of  5
rating by The Mos
"Always friendly and very pleasant to work with. Provides insurance options they feel are best suited or things to consider, but no up selling pressure. Good people. Eudora and her team provide great customer service!! Been with them for years."
We responded:
"Thank you so much for your review. We appreciate you allowing us to service your insurance needs."